Website accessibility.
Built around people.

The Americans with Disabilities Act protects access for people with disabilities. The U.S. Department of Justice explains that covered businesses and state and local governments must address web accessibility. The requirements that apply to a particular organization depend on its circumstances. Your attorney can advise on legal obligations; we help with the website testing and improvements. Read the Department of Justice guidance.

WCAG stands for Web Content Accessibility Guidelines: technical criteria for making digital content more accessible. The levels are A, AA and AAA. Level AA is a common target; WCAG 2.2 builds on earlier versions, while a contract, procurement requirement or regulation may specify WCAG 2.1 or another version. We identify the relevant target with you before testing and state it in the report.

The proposal identifies the pages, page templates and interactions we will test. Checks can include headings, links, image descriptions, contrast, zoom, keyboard operation, screen-reader use, menus, forms and error messages. A site with many similar pages may use representative examples; a full-site review can be planned where needed. You will know which approach you are buying.

No. A scan can flag some missing labels, contrast problems and code issues, but it cannot decide whether every interaction works or every instruction makes sense. Manual testing is needed to understand how people use the page. We combine the two approaches. W3C explains what evaluation tools can and cannot do.

An overlay may offer controls such as text-size or contrast adjustments, but it does not remove every barrier in the underlying content and code. We can help assess whether such a tool has a useful supporting role, including as a lower-cost interim option, while being clear about the problems that still need direct fixes. A widget is not a substitute for testing.

Contact your attorney promptly and follow their advice on responding and preserving records. We can review the reported technical issues, assess the relevant pages, recommend repairs and document the work. Tell us about the deadline when you contact us so we can discuss availability and priorities. An audit or remediation project does not guarantee a legal outcome.

The cost depends on the number of pages and templates, the platform, the complexity of forms or other features, the existing barriers and how much repair work you need. An assessment and a full remediation project are different amounts of work. We explain the recommended approach and quote the work before you commit; ongoing support and specialist documentation are identified separately.

A small site with straightforward fixes is a different project from a large site with custom booking, ecommerce or third-party tools. We review the site and your deadline, then give you a schedule. If there is more work than can sensibly be done at once, we can discuss addressing the most important barriers first.

Good contrast, clear headings, usable navigation and helpful form instructions can improve the experience without losing your brand. Sometimes a color, control or interaction does need to change; we explain why and work through the design with you. Accessibility and SEO share some good practices, but accessibility work is not a guarantee of higher rankings or more conversions.

Yes. We can assess an existing website, make repairs ourselves or provide recommendations for your development team. We identify which changes are under your control and which depend on a platform or outside provider, such as a booking or payment tool. A full redesign is not automatically necessary.

A VPAT is a template used to produce an Accessibility Conformance Report, not an accessibility certificate. If a customer or procurement team requests one, send us the requirement so we can plan the appropriate evaluation and documentation. Other deliverables can include an audit report, a repair log and the results of follow-up testing.

Keep accessibility in the way your team publishes and updates the site: add useful image descriptions, use headings in order, check links and forms, and review new components. We can train your team and arrange monitoring, manual checks and maintenance appropriate to how often your website changes.