CASE STUDY
Lynn Community Health Center
A non-profit, multicultural community health center providing comprehensive health care to everyone, regardless of ability to pay.
Healthcare · Non-Profit · Website + SEO + Reviews
THE APPROACH
How We Made It Happen
Here’s how we approached it.
01
Complex Yet Simple
As a large health center with a huge service offering, we designed a special menu system putting the most common patient tasks front and center in button form.
02
Good Help Is Easy to Find
We built a slick, interactive provider network where patients can search the entire database of available providers, sortable by specialty, language, and location.
03
It Takes a Community
An important job of the new site is to help educate donors and volunteers on the many ways to get involved and the impact their generosity has within the community.
The STORY
Comprehensive Care for Everyone
LCHC’s mission is to provide comprehensive health care to everyone in their community, regardless of their ability to pay. We dug in to see how they deliver on this extraordinary promise — and we’re proud to report that they genuinely do. Dedicated, full-time staff ensure every patient gets seen, applies for all applicable benefits, and receives top-notch care regardless of job, insurance, housing, immigration, or language situation.
LCHC serves patients, job seekers, and community supporters — each with fundamentally different needs. Building a website that works for all three without overwhelming any one of them required deep understanding of how each group actually uses the site. We created intuitive navigation that puts the most common patient tasks front and center, built an interactive provider directory searchable by specialty, language, and location, and designed clear pathways for donors and volunteers to see the impact of their support.
“MassMonopoly’s team worked closely with our staff to fully understand the needs of our 3 primary users. They went above and beyond what we initially asked for, helping us see what was possible for our patients, job seekers, supporters, and staff. Working with a responsive team that clearly sees our success as their success is a gift.”
Kristen Gandek
Marketing and Communications Manager, Lynn Community Health Center
Serving Three Audiences at Once
LCHC serves patients, job seekers, and community supporters — each with fundamentally different needs. Building a website that works for all three without overwhelming any one of them required deep understanding of how each group actually uses the site.
We created intuitive navigation that puts the most common patient tasks front and center, built an interactive provider directory searchable by specialty, language, and location, and designed clear pathways for donors and volunteers to see the impact of their support.
THE RESULTS
What We Delivered
Explore the range of services we offer to elevate your business.
THE RESULTS
What We Delivered
Explore the range of services we offer to elevate your business.
Enhanced brand
Improved SEO
Organized patient content
Multi-language support
Improved appointment setting
Improved job posting
Increased domain authority
ADA compliance
Ready to Write Your Own Story?
Let’s talk about where you want to go and how we get there together.
